![]() Nugent, William R., and Helene Halvorson. ![]() This text includes transcripts of client interviews in exercises asking the reader to choose appropriate interventions for each case. Goal-focused interviewing focuses on collaboration with the client, and on seeking solutions and strengths rather than deficits in the client’s life. The text also includes materials for working with couples and groups. It describes a goal-focused, short-term interviewing method aimed at changing interaction patterns in the client’s life. This older text provides techniques for interviewing for those in the helping professions. Dynamic interviewing: An introduction to counseling. Included in the text are different types of interviewing questions, nonverbal communication skills, cross-cultural interviewing, and working with involuntary clients. Communication skills and listening skills are basic skills in interviewing. Press.Ī main objective of the social work interview is to engage the client in dealing effectively with problematic social situations. The social work interview: A guide for human service professionals. These include affective responses, cognitive responses resultant from affect, and deciding on which affective action to take on the part of the interviewer. This article discusses the use of affects that refer to nonverbals and expressions by the interviewer. For these reasons, the use of empathy in the interview is crucial. Empathy builds rapport and collaboration with the client. Empathy demonstrates the practitioner’s ability to relate to and understand the client’s experience. The ability to convey empathy is a primary skill in social work. Practitioners whose practice is driven by a specific model will tailor their interview to the theoretical framework and strategies suggested in each model. This text covers several models of counseling and therapy that serve as guides for social work interviews. Theory and practice of counseling and psychotherapy. Those factors include network, helper, client, relationship, and practice strategies. This transtheoretical model suggests that there are common factors, or conditions and processes, underlying theoretical approaches. The common factors model: Implications for transtheoretical clinical social work practice. Each model suggests different methods of interviewing.Ĭameron, Mark, and Elizabeth Keenan. Corey 2009 discusses several helping theoretical models, such as the solution- focused approach and the narrative approach. Cameron and Keenan 2010 elaborates on social work interviewing as a method that utilizes interviewing practices similar to those of other pursuits but may be distinguished by the relationship aspect of the interview that trickles into a collaborative helper-and-client relationship. When the client’s perspective is validated, the client is more apt to participate in the interview and the subsequent goal and intervention planning. Empathy is one component in social work interviewing where the interviewer is able to relate to the client’s experience ( Gerdes and Segal 2009). ![]() Active listening is not just hearing the client, but is a skill that allows the practitioner to understand the client’s message free of biases and preconceived notions about client problems ( Nugent and Halvorsen 1995). Older publications have built the foundation for social work interviewing by delineating the social work aspect of interviewing, which is strengths based, emphasizes the client’s self-determination, and is a collaborative effort between the client and the helper ( Kadushin and Kadushin 1997 Maple 1985 Maple 1998 Schubert 1982). These introductory works provide the reader with general information about interviewing in social work. Social work, counseling, psychotherapy, and other helping professions are closely related in regard to the interviewing skills and techniques they all draw on. However, it has been suggested that there are common underlying factors in the interaction of clients and practitioners that may supersede theoretical differences, including building rapport and engaging the client in the interview process. Treatment approaches also have accompanying interview techniques that are influenced by the goals and philosophies of those approaches. Level of voluntarism, and hence relative control over the agenda for the session, is a key factor. For example, the skills used in interviewing a child who might have experienced abuse are different from those used with a person experiencing substance abuse. Skills utilized are also influenced by setting and purpose. They include attention to both verbal and nonverbal expression (listening, responding, body positioning, facial expressions, and gestures). Social work interviews are purposeful conversations between practitioners and clients designed to facilitate cooperative working relationships by focusing on needs, wants, problems, resources, and solutions.
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